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E-Commerce Solution and Services
Our E-Commerce solution provides a convenient, flexible, and reliable way of selling and buying goods within and outside Africa's borders. Our E-Commerce solution can be used with different strategies such as aggregation and fulfilment strategy and assisted e-commerce. It provides hassle-free, quality and reliable product sales and distribution. Our services increase product penetration, increase sales, reduce waiting time, reduce the number of intermediaries and thus reduce both product distribution costs and eliminate counterfeit products.
We also run and manage the online marketplace, which provides the following services.
- Integration services - Ezytrade Africa provide several integration services, including integration with financial and payment systems.
- Seller on-boarding services - To accelerate the on-boarding of sellers to the platform, Ezytrade Africa, through its agents, will provide on-boarding services. On-boarding processes include content development (Photos and product descriptions) as well as account creation and uploading of content.
- Account management - In case the seller has no capacity to manage his e-commerce account, Ezytrade Africa will provide account management services. Depending on the agreement. This may include product listing, inventory management, order fulfillment management, feedback, review and queries management, marketing and advertisement, customer support, reporting and recompilation.
- Digital marketing - We offer digital marketing services on the Ezytrade platform, and social media.
As a marketplace our the fundamental services are geared towards connecting traders and buyers of in all sectors of the economy.
B2B
B2C
24/7
- Solution-based training
- Training revolving around projects
- Post-training support and consultation
Benefit of E-Commerce Solution
- Improved operational efficiency
- Reduced costs
- Objectivity
- Superior customer service
- Visibility and transparency